Legal

Terms of Service

Last updated: August 26, 2026

1. Agreement to these terms

These terms govern your use of the ivy.one website and your general dealings with Ivy One, LLC (“Ivy”, “we”, “us”), a software and consulting firm and an Interplay company. By using the site or contacting us, you agree to these terms.

2. Our services

Ivy builds and operates cloud-hosted AI operator software and provides customization and consulting services around it. Client engagements — including scope, fees, confidentiality, data handling, and service levels — are governed by a separate written agreement between Ivy and the client. If anything in these terms conflicts with a signed client agreement, the client agreement prevails.

3. Demo requests and communications

Requesting a demo or contacting us creates no obligation on either side. Information you share with us is handled as described in our Privacy Policy.

4. Acceptable use of the site

You agree not to misuse the site — including attempting to gain unauthorized access to our systems, interfering with the site’s operation, scraping it at scale, or using it to transmit anything unlawful or harmful.

5. Intellectual property

The site and its content — including text, design, logos, and software — belong to Ivy or its licensors and are protected by law. Client materials remain the property of the client. If you send us feedback or suggestions, you grant us a non-exclusive, perpetual right to use them without restriction or compensation.

6. Confidentiality

We treat non-public information shared with us in the course of exploring or conducting an engagement as confidential, and we expect the same of information we share with you. Formal confidentiality obligations for engagements are set out in the applicable client agreement.

7. Third-party services

Our software and services rely on third-party providers such as cloud infrastructure and AI model providers. Their services are governed by their own terms, and we are not responsible for third-party services we do not control.

8. Disclaimers

The site and its content are provided “as is”, without warranties of any kind, express or implied. Content on the site is general information — it is not legal, financial, investment, or tax advice, and it does not create an advisory relationship.

9. Limitation of liability

To the maximum extent permitted by law, Ivy is not liable for indirect, incidental, special, or consequential damages arising out of your use of the site, and our total liability in connection with the site is limited to one hundred US dollars. Liability under a signed client agreement is governed by that agreement.

10. Suspension and termination

We may suspend or restrict access to the site at any time, including to protect its security or integrity.

11. Governing law

These terms are governed by the laws of the jurisdiction in which Ivy is established, without regard to conflict-of-law rules, unless mandatory law provides otherwise.

12. Changes to these terms

We may update these terms from time to time. The current version will always be posted on this page with a revised date; continued use of the site after changes means you accept them.

13. Contact

Questions about these terms: hello@ivy.one.