Chief of Staff
Runs the principal’s week. Agendas, follow-ups, and the decision memos that never got written.
The AI operator for family offices
Ivy is your firm’s new team member — one hire that does the work of three to five, at a fraction of the payroll. She runs on your protocols, in your tools, and reports every step.
Active runs
| Protocol | Role | Status | Time |
|---|---|---|---|
| Quarterly LP letter | IR | Live | 09:41 |
| Bank-feed reconcile | Controller | Live | 09:38 |
| Deal-flow screen | Analyst | Queued | 09:30 |
| Board-pack assembly | Chief of Staff | Done | 08:52 |
| Manager scorecards | Analyst | Review | 08:17 |
Active runs
Ivy — can you prep the Q3 distribution memo before Thursday’s call?
Done. The draft memo and schedule are in the vault:
Three line items are flagged for review. Approve and I’ll circulate it to the family.
✓ 2Perfect — approving now.
The problem
Family offices run in a hiring dead zone: more work than the team can carry, but too lumpy, too varied, and too senior to hire for. So the principal does it — at midnight.
Copilot, ChatGPT Enterprise, a generative-AI pilot — nothing returned to the P&L. The diagnosed cause, every time: context that never sticks.
Eleven subscriptions, no owner, nothing compounding. Every tool starts from zero again on Monday morning.
Why the family passed on that manager in 2018. How the trust is structured. Which broker to call in Zurich. When people leave, it leaves with them.
A ten-person office has no CTO to run AI as a platform, and no appetite for a pilot that dies in month two.
One hire, six seats
Ivy doesn’t sit in one seat. She moves across the org chart as the work demands — every role running on your firm’s protocols, with an audit trail behind every task.
Runs the principal’s week. Agendas, follow-ups, and the decision memos that never got written.
Chases the bank feeds, reconciles the books, preps approvals, and flags the expense nobody can explain.
Screens deal flow, builds the one-pagers, and has the numbers ready before Monday’s meeting.
Drafts the quarterly letters, answers every data request, and keeps each LP conversation warm.
Wires up new data sources, keeps the integrations healthy, and automates what she did yesterday.
Inbox triage, scheduling, travel — the thousand small threads that used to eat the day.
“Since we started working with Ivy she has taken over the work of six full-time roles. We are ten times more productive — and more effective.”Christian — Partner, Ascend Family Office
Protocol library
Battle-tested across IR, sourcing, deals, marketing, and operations. Pick the ones that match your firm — we build the rest with you.
The difference
Ivy runs on the world’s best models — then adds what a real hire needs: memory, identity, and a place on your channels.
Onboarding
No engineers on your side, no change program. One operator from our team, a fortnight, and a teammate who already knows the firm.
We build the vault: identity files for your people, entities, projects, and CRM. Ivy starts by knowing your world.
You pick from the 40+ library. We calibrate each protocol to your voice and your firm’s way of working.
Gmail, calendar, Slack, Telegram, CRM — every connection logged, permission-scoped, and fully reversible.
A senior operator runs the first live protocols beside you. By day fourteen, Ivy ships on her own.